Learn Best Practices for Managing Testimonials
Customer reviews strongly influence buyers’ decisions. In a 2018 Local Consumer Review Survey by Bright Local, 68 percent of people said they are more likely to use a business if it has positive reviews. Meanwhile, 40 percent said negative reviews dissuade them from using a business.
That’s why, at KickCharge Creative, we encourage our clients to follow best practices for requesting, responding to and promoting their testimonials. For example, … read more