Important policy information for our ad agency clients. Our accountant says no exceptions. Sorry.

Web Design Projects

For all new web design projects, we work in three installments. First payment is due at contract signing. Second payment is due when the site shell is completed (fully functioning site, minus content). The last installment is due prior to site launch.

Web Design Edits

You will receive an estimate for all web design edits before we begin work. If design edits will take under two hours, we invoice you upfront so your bill is paid in full before we begin work. This prevents delays in launching your edits. For edits over two hours, a deposit of 50 percent will be collected upfront, and the balance will be due prior to the launch of your edits.

Printing and Stationery Ordering

All printing fees are required to be paid in full at time of placing your order. We will not order any printing until your invoice is paid in full. If we are designing your stationery, the full amount will be due in advance, as well.

Logo Design Projects

Logo design projects require a 2/3 deposit, with the balance due upon completion. We cannot release any artwork until the final balance has been squared away.

Graphic Design Work/Artwork Release

Design work for brochure and collateral development will be paid in two installments, with a 50 percent deposit due at commencement, and the balance due when final artwork is approved. No artwork will be released before your balance paid in full.

Vehicle Wraps

For all vehicle wraps, we require a deposit of 50 percent at commencement, with the balance due upon completion. We will not be able to release any artwork until your balance is paid in full.

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