Shanon is a customer success and digital leader who loves working at the intersection of data, relationships and growth. With 18-plus years in digital advertising and client retention and growth, she turns insights into clear, actionable stories that actually move the needle.
She’s equal parts data nerd, relationship builder and growth strategist who enjoys simplifying complex ideas, building scalable processes and helping teams work better together. At the end of the day, her focus is simple: hit the KPIs while keeping customers at the center—building trust, strengthening partnerships and uncovering opportunities to grow.
Over the years, Shanon’s supported everything from onboarding and implementation to product training and long-term strategic advising. She’s passionate about creating processes that stick, improving retention and helping both customers and businesses thrive together.
Google Ads Certified
Google PPC Certified
Google Analytics Certified
Google AI Essentials Certified
When she’s not at work, you’ll usually find Shanon at the barn. She’s been riding and showing horses for over 30 years, competing in Eventing across the U.S. She honestly can’t remember a time when horses weren’t part of her life.
Shanon is also happiest outdoors—traveling, exploring new places, hiking, rock climbing and saying yes to just about any adventure that gets her outside and discovering something new.
One of her proudest accomplishments is building a 30-plus-year competitive equestrian career while growing a demanding professional path in digital leadership. Competing nationally in Eventing (and competing at U.S. Nationals six times) requires grit, focus and balance. Maintaining that commitment alongside her career is something she’s incredibly proud of.
“You can’t wait until life isn’t hard anymore before you decide to be happy.” –Nightbirde (Jane Marczewski)
“If you want to do this, if you want to play big, if you want to really impact lives, you’ve got to face yourself. You’ve got to be courageous and willing to go all in and address everything about you that is uncomfortable.” -Harry Lopez
“Leave everything a little better than you found it.” -Anonymous
